This website (otterlodgeskye.co.uk) is operated by Otter Rock Holdings Limited ("we", "us", "our"). We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Otter Rock Holdings Limited is the data controller for personal data collected through this website. If you have any questions about how we handle your data, or if you wish to exercise any of your rights under data protection law, please contact us at hello@otterlodgeskye.co.uk.
What We Collect
This website does not collect personal data through contact forms. Bookings are processed via an external platform (Booking Directly), and any live chat conversations are handled through Go High Level. Both services operate under their own privacy policies. We use Google Analytics to collect anonymised, aggregated data about how visitors use the site.
Cookies
We use cookies to support analytics and the functionality of third-party services such as our chat widget. You can manage or disable cookies through your browser settings, though some features may not work as intended if you do so.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete any personal data we hold about you. You may also object to processing or request that we restrict how your data is used. To exercise any of these rights, please email hello@otterlodgeskye.co.uk and we will respond within 30 days.
Last updated: April 2026